Privacy Policy 

Jetsup Holidays Private Limited ( hereinafter referred as “Jetsup Holidays”, “We”, “us” or “our” ) acknowledge the value of privacy of its users or customers ( hereinafter referred as “You” or “Your”) mentioned in Jetsup Holidays and our website, https://www.jetsupholidays.com/

Jetsup Holidays includes its subsidiary/sister Companies. We maintain the high standard of practice to ensure the security of transactions and privacy of customer information. This Privacy Policy states the basis on which any personal data or information we collect from You, or that You provide us via our website, will be processed by us. Confidentiality of information is our highest priority. We understand your need to know how information furnished by you is being collected, used, transferred, disclosed and stored by us. In this regard, we ask you to please read our privacy policy ( “Policy”) to get an understanding of our practice of collecting information and dissemination.

This Privacy Policy is applied to any customer/s or person/s who purchase/book or intend to purchase/enquire about our any product(s) and/or service(s) which includes; travel packages, tour packages, itinerary, Corporate tour, etc., offered by Jetsup Holidays through its website as well as offices including Branch offices, Corporate office and our declared sales partners. When you are making a booking or purchase or submitting your personal data via the website or any offices, You agree to the processing, storing, and transfer of such data or information. If you do not accept or agree to Jetsup Holidays’ usage policy of your personal information we cannot accept your booking and we kindly ask you to not use our website.

COLLECTION AND USE OF YOUR PERSONAL INFORMATION 

Personal information or data means any kind of information about person/s or an individual from which the same person can be identified, name, date of birth, addresses, password and payment information. You may be asked for other data but only limited to such information that include email address, telephone number, mobile number, Aadhar details, PAN details, Visa related documents ( Photographs, Business/Company Details, etc), Passport details ( passport number, expiry date, issue date), Professional Qualifications/detail, etc., anytime while a booking/purchasing through website, branch office, corporate office or any other place of customer interaction. We may store your email or other correspondence for general business communication purpose. And while you browse certain sections of our website, prior to registering as a member ( such as submitting an enquiry ) requires mandatory registration. With regard to this, we may use the contact information provided by you for sending you

• offers related to travel packages based on your previous orders and interests,
• payment reminder notice,
• notification regarding your submitted query on our

In the event, if you do not want to receive such information from us, you may unsubscribe through the facility in the email message you receive. In special cases, we may also need to collect more sensitive personal information such as information related to your medical conditions, disabilities and special requirements along with medical certificates (if needed) supporting for the only purpose of medical assistance during a tour if such a situation arises.

PURPOSE OF COLLECTING PERSONAL INFORMATION 

The foremost purpose of storing, collecting, sharing, or transferring your personal information consists:

Sending you notification or update regarding your submitted enquiry. Send verification related alerts, message/s, or email/s

Communication regarding booking or purchase of tour packages or itinerary. Preventing fraudulent or criminal activity

Travel updates

THIRD PARTY WEBSITE LINKS 

Our website may include automatic links to third party banner or to other internet websites at some points as part of a specific purpose. We want to clarify that we do not share any sort of your personal data or information with these third party websites or links unless you allow us to do so.

TRANSFER OF YOUR PERSONAL INFORMATION

Jetsup Holidays head office is situated in Noida, Uttar Pradesh and the Corporate office in Mumbai, Maharashtra. From both places, we execute our travel operations. That means we may transfer your personal information or customer data ( only when you are booking or planning a tour or itinerary with us ) to either or both branches. Our tour managers may keep your information related to your visa, passport details in order to assist you while check-in and check-out at the Airports or furnishing details at immigration whenever it requires. This also means that customer data would be transferred to, and stored at, a destination outside of your country/India. However, we ensure the full confidentiality of the customer information by our secure method of data storage in offline or online.

In order to book your tour or itinerary, we may share your personal data with allied service providers such as Hotels, Airlines, Destination or Travel Management Companies, Transport Service Providers or any other supplementary involved in customizing, booking or purchase. Please take note that while booking or planning a tour or itinerary with us, You authorize us to share information relevant to the said allied service providers. You are also advised to go through the privacy policies of the respective suppliers whose services you select to avail as how the said allied service providers use or process the information shared with them is beyond our authorization and purview. We may need to

share customer data with our business partners like Banks, Insurance Companies, Visa Consulates, International SIM Card providers, etc. Jetsup Holidays may disclose customer data or your personal information if and when required by law. The data or information will be disclosed or furnished when it is necessary to comply with a court order, any on-going judicial proceeding, or other legal process served on us or to execute the legal rights or defend against legal claims in bona fide situations.

MARKETING USE 

We may use your personal data provided by you through booking/purchasing/form or survey on our website, to contact or notify you via email, telephonic and/or other electronic/non-electronic means of correspondence. Our notification or update may be related to the query that you submitted on our website or through phone call, and to inform you regarding the updates during or in the meantime of booking/purchasing of a tour with us. However, at any point of time, You can ask us to not process your personal information for marketing purposes by sending a request to our E-mail address: holidays@jetsupholidays.com

You also give us your consent to use your photographs captured during tours to be published on our website, and our preferred social media platforms for only marketing and advertisement objectives.

PROTECTION AND SECURITY OF DATA

Jetsup Holidays always endeavors to ensure the protection of your personal data seriously, but information transmitted via the internet is never fully secure and we cannot guarantee the security of your transmitted data. Hence, any transmission or submission of data done through the internet is at your own risk. However, our website is equipped with stringent security measures to prevent the alteration, loss, and misuse of the information. Though your data remains safe with us, we cannot assure the full security or breach of your personal information. Under no circumstances, Jetsup Holidays will be held responsible for any loss or breach of your personal information due to malicious attempts of unlawful activity or interception of your personal data done by a third party/other party of your personal information or private communications.

There are some certain parts of our website which are only accessible after You sign-in or sign-up. The Passwords provided by us or chosen by you to sign-in must be kept personal and confidential. We ask and advise you not to share your password with anyone. You may withdraw your consent to submit any sort of your personal information. And if you choose to do so, your access to the website may be limited and/or we may not be able to deliver the services to you.

INTELLECTUAL PROPERTY RIGHTS (IPR) 

We have Trademarks, Watermarks, and Copyrights registered in the name of Jetsup Holidays and our Director. Our products; tour packages, itinerary, etc., our ideas and concepts published on websites, social media platforms, or other online or offline presence, are predominantly developed by us. You agree that You will not use or display any registered IPR without our prior written consent being received from Jetsup Holidays. Any party or individual who attempts or exercises to infringe Intellectual Property Rights vested upon us shall face legal consequences.

AUTHENTICITY OF DATA

Jetsup Holidays does not take responsibility for any sort of authenticity, accuracy, and correctness of demographic information or personal data provided by you. It is your duty to furnish correct details or information as per your legal or government authorized documents/IDs.

CHANGES TO THIS PRIVACY POLICY

Our privacy policy is subjected to revised and updated at any time without notice. By browsing, opening, using this website for transactions or storing any data/information, You give your consent to comply with the updated or latest revised privacy policy in effect at such time. Hence, you have to make sure you have access to the updated privacy policy.